charleagrace5872 charleagrace5872

23-03-2020
Computers and Technology

contestada

Analytical customer relationship management (CRM) system supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers.

a. True
b. False

Respuesta :

abdullahfarooqi abdullahfarooqi

26-03-2020

Answer:

b. False

Explanation:

Analytical CRM supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.

Answer Link

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